HP Printer Firmware Update Doesn't Affect Cartridges From Ink Jungle

HP Printer Firmware Update Doesn't Affect Cartridges From Ink Jungle

Published by Daniel Moore on 12th May 2023

Following the recent articles from The Daily Mail and ARS Technica detailing how HPs remote firmware update on consumers printers prevents the use on non-HP ink cartridges, Ink Jungle is happy to confirm their cartridges are unaffected.

The Daily Mail wrote on 12th May 2023;

"Hewlett-Packard, or HP, have disabled the printers of customers who used ink cartridges from cheaper rival companies.

This sparked an outrage after they issued a 'firmware' update blocking customers from using cheaper, non-HP ink cartridges in their printers.

HP printers will now not work unless they are fitted with the approved ink cartridges after they were remotely updated."

However the firmware only affects those cartridges that have a fake Chinese chip on the cartridges which enables ink levels to be shown or Chinese compatible cartridges which Ink Jungle doesn't sell.

Ink Jungle's founder and director Daniel Moore added;

"We are proud to announce that none of our Ink Jungle branded refilled ink cartridges are affected by HP's recent printer firmware update.  All of our cartridges, which are produced in the UK, by ourselves are manufactured and most importantly print tested before dispatch to ensure they work when our customers install them in their printers.  Our cartridges use original HP chips and therefore they are unaffected by HPs dynamically secured printers.  Ink cartridges can be expensive, even by buying online but most of this cost is driven by consumers buying from marketplaces and the ever increasing postal costs.  Buying direct from Ink Jungle elimintaes marketplace fees and we offer multibuy discounts and a 5% discount code to our customers called "LOYALTY". Consumer choice is important and having a low cost and low carbon option is ever more important. Our cartridges are recycled and produced in the UK so they have a much lower carbon footprint than using genuine HP cartridges or refilled cartridges that have been produced in China with overlaid chips which may infringe HP's IP and may not work following the firmware update."